以质量求发展，以服务铸品牌

Journal of Nursing ›› 2024, Vol. 31 ›› Issue (15): 1-6.doi: 10.16460/j.issn1008-9969.2024.15.001

    Next Articles

Mediating effect of resilience between service-oriented leadership and work engagement of clinical nurses

LI Zhang-zhanga, LUO Yan-yana, LI Gen-qiangb   

  1. a. School of Nursing; b. School of Health Management, Xinxiang Medical College, Xinxiang 453000, China
  • Received:2023-12-13 Online:2024-08-10 Published:2024-09-04

PDF (PC)

54

Like

Abstract: Objective To explore the influence mechanism of service-oriented leadership on the work engagement of clinical nurses, and provide reference for hospitals to improve the service-oriented leadership of nursing managers. Methods A total of 401 clinical nurses from 5 tertiary grade-A hospitals in Henan Province were selected from October to November 2023 by convenience sampling, and they were surveyed by using The General Information Questionnaire, the Service-oriented Leadership Scale, the Employee Resilience Scale, the Self-Efficacy Scale and the Work Engagement Scale. SPSS25.0 was used to analyze the correlation among service-oriented leadership, resilience and clinical nurses' work engagement, and SPSS macroprogram process4.1 to analyze the mediating effect and moderating effect. Results The total score of clinical nurses' work engagement, service-oriented leadership, resilience, and self-efficacy was 57.20±8.54, 25.65±3.40, 35.80±3.02, and 26.37±4.67 respectively. The total score of clinical nurses' work engagement was positively correlated with that of resilience (r=0.422, P<0.01) and that of service-oriented leadership (r=0.545, P<0.01). There was a positive correlation between the total score of service-oriented leadership and that of resilience (r=0.327, P<0.01). Resilience partially mediated the relationship between service-oriented leadership and clinical nurses' work engagement, and the mediating effect was 0.161, accounting for 10.8% of the total effect. Self-efficacy positively moderated the relationship between service-oriented leadership and resilience (β=0.154, P<0.001). Conclusion Service-oriented leadership can help improve the resilience of clinical nurses and is enhanced by self-efficacy, which in turn increases clinical nurses' work engagement, emphasizing the importance of cultivating service-oriented leadership and improving clinical nurses' self-efficacy and resilience.

Key words: clinical nurses, servant leadership, resilience, work engagement, self- efficacy

CLC Number: 

  • R47
[1] Liden RC, Wayne SJ, Zhao H, et al.Servant leadership: development of a multidimensional measure and multi-level assessment[J]. Leadership Quart, 2008, 19(2):161-177. DOI:10.1016/j.leaqua.2008.01.006.
[2] Qin L, Li J, Li C.Servant leadership behaviour of head nurse assessment and its linkage with nurse work engagement in China[J]. J Adv Nurs, 2023, 79(11):4356-4364. DOI:10.1111/jan.15753.
[3] 彭川宇, 梁艳, 袁国平. 服务型领导与基层公务员创新行为:职业认同与职业韧性的链式中介作用[J]. 公共管理评论, 2022, 4(4):52-76.
[4] Cooper B, Wang J, Bartram T, et al.Well-being-oriented human resource management practices and employee performance in the Chinese banking sector: the role of social climate and resilience[J].Hum Resour Manage-Us,2019,58(1):85-97. DOI: 10.1002/hrm.21934.
[5] Bai JY, Tian Q, Liu X.Examining job complexity on job crafting within Conservation of Resources Theory: a dual-path mediation model[J]. Front Psychol, 2021, 12: 737108. DOI:10.3389/fpsyg.2021.737108.
[6] 韩鹏, 田梅梅, 姜金霞, 等. 护士抗逆力现状与干预策略研究进展[J]. 护理学杂志,2021,36(15):98-101. DOI:10.3870/j.issn.1001-4152.2021.15.098.
[7] 倪平, 陈京立, 刘娜. 护理研究中量性研究的样本量估计[J]. 中华护理杂志, 2010, 45(4):378-380. DOI:10.3761/j.issn.0254-1769.2010.04.037.
[8] 吴明隆. 结构方程模型:AMOS的操作与应用[M]. 重庆:重庆大学出版社, 2010:52-53.
[9] Liden RC, Wayne SJ, Meuser JD, et al.Servant leadership: validation of a short form of the SL-28[J]. Leadership Quart, 2015,26(2):254-269. DOI:10.1016/j.leaqua.2014.12.002.
[10] 史俊熙. 服务型领导对员工服务绩效影响的内在机理研究[D]. 北京:北京理工大学, 2018. DOI: 10.26948/d.cnki.gbjlu.2018.000031.
[11] 和青森, 曹珊, 井晓磊, 等. 心理授权在服务型领导与临床护士工作旺盛感间的中介效应[J]. 护理学报, 2023, 30(6):47-51. DOI:10.16460/j.issn1008-9969.2023.06.047.
[12] Schaufeli WB, Martínez IM, Pinto AM, et al.Burnout and engagement in university students: a cross-national study[J]. J Cross Cult Psychol, 2002, 33(5):464-481. DOI:10.1177/0022022102033005003.
[13] 李金波, 许百华, 陈建明. 影响员工工作投入的组织相关因素研究[J]. 应用心理学, 2006(2):176-181. DOI:10.3969/j.issn.1006-6020.2006.02.012.
[14] Schwarzer R, Bäβler J, Kwiatek P, et al.The assessment of optimistic self-beliefs: comparison of the German, Spanish, and Chinese Versions of the General Self-efficacy Scale[J]. Appl Psychol, 1997,46(1):69-88.DOI:10.1111/j.1464-0597.1997.tb01096.x.
[15] 王才康, 胡中锋, 刘勇. 一般自我效能感量表的信度和效度研究[J]. 应用心理学, 2001(1):37-40. DOI:10.3969/j.issn.1006-6020.2001.01.007.
[16] Naswall K, Malinen S, Kuntz J, et al.Employee resilience: development and validation of a measure[J].J Manage Psychol,2019,34(5):353-367.DOI:10.1108/JMP-02-2018-0102.
[17] 王颖, 胡恩华, 单红梅, 等. 基于工会关怀视角的员工韧性——一个被调节的双中介模型[J].管理科学, 2023, 36(3):18-33. DOI:10.3969/j.issn.1672-0334.2023.03.002.
[18] 史静琤, 莫显昆, 孙振球. 量表编制中内容效度指数的应用[J]. 中南大学学报(医学版), 2012, 37(2):49-52. DOI:10.3969/j.issn.1672-7347.2012.02.007.
[19] 熊红星, 张璟, 叶宝娟, 等. 共同方法变异的影响及其统计控制途径的模型分析[J]. 心理科学进展, 2012, 20(5): 757-769. DOI:10.3724/SP.J.1042.2012.00757.
[20] 刘灵芳, 毛红波, 孙朵朵, 等. 临床护士生涯适应力在职业使命感与工作投入间的中介效应分析[J]. 护理学报, 2023, 30(7):59-64.DOI:10.16460/j.issn1008-9969.2023.07.059.
[21] 国家卫生健康委员会. 进一步改善护理服务行动计划(2023-2025年)[J]. 中国护理管理, 2023, 23(7):961-963. DOI:10.3969/j.issn.1672-1756.2023.07.001.
[22] 徐晨子, 熊莉娟, 李鑫. 服务型领导理论在护理管理领域的研究现状[J]. 中国护理管理, 2021, 21(3):433-437. DOI:10.3969/j.issn.1672-1756.2021.03.022.
[23] 王慧, 王丽萍, 余莉, 等. 抗逆力在ICU护士组织政治认知与工作投入间的中介效应[J]. 护理学报, 2021, 28(24): 51-56. DOI:10.16460/j.issn1008-9969.2021.24.051.
[24] 肖凤, 宋慧娟, 任英, 等. 临床护士自我效能感在情绪智力与关怀行为间的中介调节作用[J]. 护理学报, 2022, 29(3):62-66.DOI:10.16460/j.issn1008-9969.2022.03.062.
[25] 徐超, 刘玉琢, 陈彤, 等. 自我效能感在社区医护人员职业倦怠和主观幸福感之间的中介作用[J].现代预防医学,2022,49(14):2579-2584.DOI:10.20043/j.cnki.MPM.202203268.
[26] Ma Y, Faraz NA, Ahmed F, et al.Curbing nurses’ burnout during COVID-19: The roles of servant leadership and psychological safety[J].J Nurs Manage, 2021,29(8):2383-2391. DOI:10.1111/jonm.13414.
[27] Musa SNS, Hamzah SR, Muda Z, et al.Predicting work engagement among young adult cancer survivors: a moderated mediation model[J]. Front Sociol, 2023, (8):2297-7775. DOI:10.3389/fsoc.2023.1030518.
[1] ZHANG Xi, HUANG Jing, WANG Tian-hua, LI Yan, CAO Yuan, LI Ming-hui, YU Li-ping. Translation of Parenting Resilience Elements Questionnaire and its validation [J]. Journal of Nursing, 2025, 32(4): 6-11.
[2] LU Kang-yuan, WANG Jie, CHEN Yu-bei, JI Xue-mei, ZHENG Zhi-hui. Mediating effect of organizational trust between nurses' trust in patients and work engagement based on multiple group analysis [J]. Journal of Nursing, 2024, 31(5): 1-6.
[3] LI Si-yuan, WU Yu-ze, WEI Xue-mei, LUO Lan-jun, DENG Mei-hong, LI Mei, CUI Li-jun. Latent profile of resilience of junior nurses and its impact on adaptive performance [J]. Journal of Nursing, 2024, 31(23): 1-7.
[4] YANG Xia, YU Wei-hua, ZHANG Yu-xi, DENG Man, REN Ying, ZHANG Li, ZHANG Hai-Yan. Status quo and influencing factors of psychological distress in community elderly patients with multiple chronic diseases：a 377-case study [J]. Journal of Nursing, 2024, 31(18): 50-55.
[5] LI Li-xiang, LIU Qiong-ling, WAN Chong-hua, WANG Li-ping, LIN Hua-min, ZHU Xiao-jia, CHEN Zhen-fei, LIANG Wen-xin, LI Qi-zhen. Mediating effect of resourcefulness between family resilience and anticipatory grief in patients with advanced lung cancer [J]. Journal of Nursing, 2024, 31(12): 54-58.
[6] LI Dao-xing, ZUO Li, YANG Jie, TIAN Yu-fei, LIU Yu-an. Current status of moral resilience and its influencing factors in pediatric nurses: a 316-case study [J]. Journal of Nursing, 2024, 31(12): 59-64.
[7] SHI Yan-ru, LI Qi, CAO Xiao-qin, QIANG Xiao-ling, HUA Yan, YAN Pei. Current status of innovative behavior of psychiatric nurses and its influencing factors [J]. Journal of Nursing, 2024, 31(11): 48-52.
[8] LIU Xue, LI Guo-xin, ZHANG Guang-qing, LI Ying-na, LIU Wan-shan, XIAO Juan. Current status of psychological resilience of caregivers of patients with maintenance hemodialysis and its influencing factors: a 220-case study [J]. Journal of Nursing, 2023, 30(8): 63-68.
[9] TAN Jian, KONG Xue-er, HOU Xuan-xuan. Mediating effect of job satisfaction between psychological resilience and burnout among nurses [J]. Journal of Nursing, 2023, 30(8): 69-73.
[10] HE Qing-sen, CAO Shan, JING Xiao-lei, LIU Ling-xia. Mediating effect of psychological empowerment between servant leadership and thriving at work in clinical nurses [J]. Journal of Nursing, 2023, 30(6): 47-51.
[11] GAO Jie, LI Hui-ping, SONG Jiang-yan, LI Jia-xin, ZHOU Meng-ke, ZHANG Shan-shan, PANG Zi-yun. Construction of coping-focused family resilience intervention program for breast cancer patients [J]. Journal of Nursing, 2023, 30(3): 6-10.
[12] ZHONG Qi, XU Yu-jie, YAN Wei-ling. Actor-partner interdependence mediation analysis of parental dyadic coping in effect of psychological resilience on parenting stress among parents of children aged 0 to 6 years [J]. Journal of Nursing, 2023, 30(24): 43-48.
[13] JIANG Shuo, MA Liang, MIAO Xiao. Current status of family resilience of family members of patients with postoperative intracerebral hemorrhage and its influencing factors [J]. Journal of Nursing, 2023, 30(2): 7-11.
[14] LIU Feng, ZHANG Yu-chen, TANG Ya-xi, YU Fei-long, QIU Yi-jie, WEN Wen. Moderating effect of psychological resilience between bullying behaviors and academic investment of nursing undergraduates [J]. Journal of Nursing, 2023, 30(10): 58-62.
[15] ZHANG Hui-xin,CAI Wei-xin, XING Ya-na, WANG Cui-xue, YIN Zhi-ke, ZHANG Jun-li, DIAN Hui-juan, LIN Xiao-nv. Development and sychometric testing of Nurse Resilience-related Practice Environment Factor Assessment Scale [J]. Journal of Nursing, 2023, 30(1): 53-59.
Viewed
Full text


Abstract

Cited
  Shared   
No Suggested Reading articles found!