Evaluation and Perception Difference of Nursing Quality from Nursing Staff

YU Jiao-hua,ZHANG Xue-hui,KE Hui,LI Fen

Journal of Nursing ›› 2014 ›› Issue (19) : 23-26.

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Journal of Nursing ›› 2014 ›› Issue (19) : 23-26.

Evaluation and Perception Difference of Nursing Quality from Nursing Staff

YU Jiao-hua,ZHANG Xue-hui,KE Hui,LI Fen

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Abstract

Objective To understand nursing staff’s expectation and perception difference of nursing quality and to provide reference for the improvement of nursing quality. Methods A self-designed nursing quality evaluation scale based on gaps model of service quali

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YU Jiao-hua,ZHANG Xue-hui,KE Hui,LI Fen. Evaluation and Perception Difference of Nursing Quality from Nursing Staff[J]. Journal of Nursing. 2014(19): 23-26