以质量求发展，以服务铸品牌

›› 2016, Vol. 23 ›› Issue (5): 28-31.

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Effect of Graded Management on Quality of and Patients ’ Satisfaction with Nursing Service

TANG Xin-hui,ZHAN Yong-yi,TAN Hui,LI Xu-ying,LIU Gao-ming,HU Xiao-di   

  • Online:2016-03-15 Published:2016-03-15

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Abstract: Objective To explore the effects of graded management on the quality of and patients ’ satisfaction with nursing services. Methods Graded management was introduced in 2011. The quality of and patients ’ satisfaction with nursing in 2011 and in 2014 were c

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