目的 探讨护理人员对接近失误事件的认知,为采取针对性措施促进前瞻性风控管理提供参考。方法 采用质性研究中的现象学研究方法,对19名护士进行半结构式深度访谈,采用Colaizzi 7步分析法对资料进行整理分析。结果 共提炼出5个主题：护理人员普遍知晓接近失误事件的重要性、接近失误事件相关认知欠缺、对接近失误事件敏感性不足、接近失误事件管理制度和措施不完善、接近失误事件发生的影响因素。结论 护理管理者应关注造成接近失误事件的因素,根据护理人员接近失误事件认知状况,针对性制定管理策略以降低接近失误事件发生率,提高报告率。
Abstract
Objective To explore the cognition of near-miss events in nursing staff, and to provide reference for adopting targeted measures to promote prospective risk control management.Methods With phenomenological research methods in qualitative research, an in-depth semi-structured interview was conducted among 19 nurses, and the data were sorted and analyzed by using the Colaizzi 7-step analysis method. Results Five themes were extracted: the perceived significance of near-miss events, lack of awareness related to near-miss events, insufficient sensitivity to near-miss events, imperfect management systems and measures for near-miss events, and the influence factors of near-miss events. Conclusion Nursing managers should pay attention to the risk factors of near-miss events, and formulate management strategies according to the cognition on near-miss events to reduce its incidence and elevate the reporting rate.
关键词
护理人员 /
接近失误事件 /
认知 /
质性研究 /
护理管理
Key words
nursing staff /
near-miss event /
cognition /
qualitative research /
nursing administration
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基金
四川省科技厅国际合作研究项目（2019YFS0026）; 四川大学华西护理学科发展专项基金（HXHL20034）
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